Role details

Marriott International · The Luxury Collection

Concierge/Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (title-based)

Role summary

At The Luxury Collection, this Concierge/Supervisor role focuses on respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Requirements include high school diploma or G. E. D. equivalent and at least 1 year of related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem.

Requirements

  • High school diploma or G. E. D. equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.
  • License or Certification: None
  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Location Singapore, Singapore
Work type Full-time
Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

9 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipShift WorkF&BFull-Time